The Home Moving Reform Toolkit

A collection of trusted tools designed to support faster, fairer, and lower-risk home moves, including consumer guides to share with your buyers and sellers.

Why This Toolkit Matters

Buying and selling a home is one of the most important decisions people make - but the process can still be fragmented, slow, and uncertain.

The Toolkit exists to help change that. Developed through cross-sector collaboration, these resources:

Improve consistency in how information is shared
Reduce duplication and avoid delays
Support clearer communication between professionals
Help clients feel more confident and informed
Align the industry with national home moving reform priorities

Every document has been tested in real working groups and pilot projects to make sure it works in practice - not just on paper.

What’s Inside the Toolkit

Rather than a long list of downloads, the Toolkit brings together the core materials that support reform across the whole journey.

The BASPI

The agreed industry standard for sharing key information at the start of a transaction.

Upfront Information Guidance

Practical advice to help professionals get homes market-ready, and reduce surprises later.

Moving Made Clear Guides

Free, plain-English guides to share with buyers and sellers, from getting ready to completion day, including how to complete by 1pm.

The New Way to Buy and Sell a Home

Quick guides for buyers and sellers, available as a Buyer Guide, a Seller Guide and a Full Guide, setting out the steps they can take now for a smoother move.

Reservation Agreement Templates

Supporting stronger commitment between buyers and sellers, helping reduce fall-throughs.

New-Build Snagging Resources

Designed to support more consistent inspections, communication, and outcomes for new-build homeowners.

Market Data & Insights

Helping professionals track fall-throughs, time-to-exchange, and other indicators of market performance.

Developed With Real Industry Insight

Behind every part of the Toolkit is the experience of professionals from across the home-moving sector.
Documents weren’t written in isolation - they were shaped by:

Lenders and brokers
Surveyors
Estate agents
Conveyancers
Data specialists
Consumer organisations
Government partners

This shared knowledge ensures the Toolkit reflects the real challenges professionals face every day - and provides practical solutions that work at scale.

Learn More About Our Participants

Licence and Terms

All Toolkit materials are provided on a royalty-free, non-exclusive licence for professional use.

Templates and frameworks, such as the BASPI, can be adapted to suit your business, provided you:

Keep core questions and data points intact
Don’t misrepresent the HBSC or its logos
Accept responsibility for verifying information you use
Understand that no warranty or liability is provided

Consumer guides, including the Moving Made Clear guides, can be shared free of charge with your clients, but must always be shared in full. They must not be altered, adapted or rebranded.

For full details, see the HBSC Resource Licence Terms.

Read the Licence Terms

Access the Toolkit

To download the full Toolkit and receive updates when new resources are released, complete the short form below. You’ll receive everything in one pack, including templates, guides, and new-build resources.

Registration also gives you the Moving Made Clear guides and the New Way to Buy and Sell a Home quick guides to share with your clients, so they understand each stage of their move.

We only use your details to manage the updates and will never share your information with third parties. Unsubscribe at any time.

Disclaimer

By submitting this form, you confirm you have read and accepted the HBSC Resource Licence Terms and agree to use the materials in accordance with those terms.
The licensors accept no responsibility or liability for use.