THE TOOLKIT
 New Build Snagging
Practical guidance to support better standards in new homes.
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Access the ToolkitWhy Snagging Matters
Buying a new home should bring certainty and peace of mind - but for many buyers, snagging issues create frustration and uncertainty.
The HBSC New Build Snagging Framework helps improve how finishing defects are identified, recorded, communicated, and resolved, supporting better outcomes for both homeowners and developers.
How the Snagging Framework Works
The framework provides a consistent, evidence-based approach to managing snagging from pre-completion inspection through to handover.
It complements:
- The New Homes Quality Code and NHQB requirements
- Government guidance supporting first-time buyers, including the First Homes Scheme
- HBSC’s wider reform tools are designed to improve transparency and efficiency
What’s Included
The framework includes:
- Checklists and templates for accurate defect recording
- Standard definitions of snagging vs latent defects
- Guidance for communication between builders, surveyors, conveyancers, and consumers
- Good practice for inspection timing, follow-up, and sign-off
- Alignment with the New Homes Quality Code and consumer-protection legislation
 Free to Use Under Licence
The Reservation Agreement is available through the Home Moving Reform Toolkit. Access all HBSC datasets, templates, and guidance in one free download.
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Access the ToolkitHow It Fits Within the Toolkit
This resource sits alongside other HBSC tools that support faster, safer, and more transparent home moves. Together, they help professionals prepare homes earlier, reduce avoidable delays, and give buyers and sellers greater confidence.
It works alongside:
- The BASPIÂ - the standard dataset for sharing key property information earlier.
- Upfront Information Guidance - helping homes become genuinely market-ready before a buyer is found.
- Reservation Agreements - strengthening commitment and reducing fall-throughs.
- New Build Snagging Framework – clarifying quality, communication, and inspection standards.
- Data & Evidence Templates - supporting consistent monitoring of transaction performance and trends.
Together, these tools promote a smoother, safer, and more transparent home-moving experience from day one.
Access the Complete Toolkit
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BASPI
The standard for sharing consistent, verified information at the start of a transaction.