THE TOOLKIT
How to Complete by 1 pmĀ
AĀ free professional download for agents and conveyancers to share with clients - helping home movers plan ahead and complete without unnecessary stress.
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Access the ToolkitHelping Clients Prepare for Completion
Completion day is the moment most buyers and sellers remember - but itās also when last-minute issues can cause the most disruption.
This HBSC guide gives clients clear, practical steps so they can understand what needs to happen, prepare paperwork and funds on time, avoid common delays, and support a smoother handover for everyone involved.
Whatās Inside the GuideĀ Ā
The guide provides clear, practical advice to help buyers and sellers prepare for completion day - including tips on organising removals, keys, and essential paperwork, guidance on avoiding common pitfalls such as delayed funds, simple reminders for the day before and morning of completion, and a shareable checklist to help clients stay on track
Read Our Plan For ReformWhy it Matters
This short, shareable guide helps agents and conveyancers set consistent expectations with clients - reducing confusion, delays, and uncertainty at a critical stage of the moving journey.
For Agents and Conveyancers
- Adds value to client onboarding
- Helps reduce preventable queries
- Shows professionalism and builds trust
For Consumers
- Jargon-free explanation of what completion day actually involves
- A practical checklist to help them finish on time
Part of the Moving Made Clear SeriesĀ
This free guide is part of theĀ Moving Made ClearĀ series - a paid collection of six plain-English HBSC guides designed to help professionals communicate clearly with clients throughout the moving process. Every purchase helps fund future HBSC resources and supports ongoing reform work.
Download the Toolkit to register and find out more.
Free to Use Under Licence
All HBSC templates, guidance, and datasets are available free for professional use under the Home Moving Reform Toolkit licence. Download the latest version via the Toolkit below.
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Access the ToolkitHow It Fits Within the Toolkit
This resource sits alongside other HBSC tools that support faster, safer, and more transparent home moves. Together, they help professionals prepare homes earlier, reduce avoidable delays, and give buyers and sellers greater confidence.
It works alongside:
- The BASPIĀ - the standard dataset for sharing key property information earlier.
- Upfront Information GuidanceĀ - helping homes become genuinely market-ready before a buyer is found.
- Reservation AgreementsĀ - strengthening commitment and reducing fall-throughs.
- New Build Snagging Framework ā clarifying quality, communication, and inspection standards.
- Data & Evidence TemplatesĀ - supporting consistent monitoring of transaction performance and trends.
Together, these tools promote a smoother, safer, and more transparent home-moving experience from day one.
Access the Toolkit
Get instant access to the complete set of HBSC templates, guidance, and supporting materials - including the BASPI form and schema.
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Access the ToolkitExplore Other Resources
Improving communication, reducing delays, and supporting smoother moving days for clients and professionals.
