Insights & Updates

Moving by early afternoon isn’t luck - it’s planning. At the Home Buying and Selling Council, we believe that if we all work together, most people can move by 1 pm. The problem is we just don’t plan ...

Property sales, lettings and block management are now governed by a huge number of new and emerging consumer and housing reforms — from digital consumer protections to leasehold/freehold changes, ren...

The Digital Markets, Competition and Consumers Act 2024 (DMCCA) reinforces the legal duty to present material information to consumers at the earliest possible stage. In practice, this means critical...

For most people, moving day is the culmination of months of planning — the final step in what can be a long, exhausting process. Yet for many, the stress doesn’t end when the van arrives.

Across the...

For decades, home movers have accepted that uncertainty and delay are simply “part of the process.”
Buyers make offers before knowing the full picture, sellers complete endless forms, and professiona...

The home buying and selling process is on the brink of major change.
The government’s Home Buying and Selling Reform Consultation, launched in October 2025, aims to make moving home faster, fairer, a...

Show how HBSC measures change through fall-through rates, exchange times, and satisfaction data.

Reform only matters if it makes a difference — and to understand that difference, we need data.

The ...

Use the completion-day guide to highlight smoother client experiences.